Support Ticketing Center Maintenance on November 30 – December 1, 2018
Scheduled Maintenance Report for Symantec Email Security.cloud
Completed
The scheduled maintenance has been completed.
Posted 13 days ago. Dec 01, 2018 - 23:45 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 15 days ago. Nov 30, 2018 - 00:00 UTC
Scheduled
Symantec is performing maintenance of the Support Ticketing Center within customer portal ClientNet beginning November 30, 2018, starting at 00:00 UTC and completing by December 1, 2018 at 23:45 UTC.

Impact
During the maintenance period, Support Ticketing Center users may experience intermittent connection errors. For urgent assistance, we request our customers to contact us via phone. Click here for our global support phone numbers. All other aspects of our services are expected to function as normal.
 
Post completion of this maintenance, when selecting ‘Support Ticketing Center’ from the ‘Support’ drop-down menu on ClientNet, users will be redirected to the MySymantec Support Portal where they can open, view and manage their support cases raised with Enterprise Customer Support & Customer Care Team. Click here for a help article detailing key benefits and user interface.
 
Schedule
• Start: November 30, 2018, at 00:00 UTC
• End: December 1, 2018, at 23:45 UTC
Posted 25 days ago. Nov 19, 2018 - 20:19 UTC
This scheduled maintenance affected: ClientNet.