Allowing IP address ranges for Symantec Email Security.Cloud Traffic Delivery
Scheduled Maintenance Report for Symantec Email Security.cloud
Completed
The scheduled maintenance has been completed.
Posted 2 months ago. Jun 15, 2018 - 23:59 UTC
Update
This status notification applies to customers from all regions. These time-sensitive actions are of utmost importance and should be addressed immediately. The longer you are out of compliance, the higher risk for service disruption.

If you have questions or need assistance, contact Symantec 24x7 technical support team.
Posted 3 months ago. May 16, 2018 - 21:28 UTC
In progress
Symantec has conducted a health audit in advance of a planned infrastructure change, and has found that you are not fully configured per our Email Security.cloud best practice requirements to accept SMTP (port 25) email traffic from Symantec published global IP ranges.

In order to avoid any service disruption with email traffic delivery, please take the following actions:

1. Make sure you are allowing Symantec.Cloud IP ranges listed here for successful traffic delivery.
2. Ensure your firewall policies are also configured to allow outbound email delivery to the same IP ranges.


These time sensitive actions are of utmost importance and should be addressed immediately. The longer you are out of compliance, the higher risk for service disruption.

If you have questions or need assistance, contact Symantec 24x7 technical support team.
Posted 3 months ago. May 15, 2018 - 21:01 UTC
Scheduled
Allowing IP address ranges for Symantec Email Security.Cloud Traffic Delivery - Reminder
Posted 3 months ago. May 15, 2018 - 20:59 UTC
This scheduled maintenance affected: Email Security.cloud (Europe, Middle East & Africa, Americas, Japan, Asia Pacific).