All Systems Operational

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The current status of Symantec Email Security.cloud services is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Technical Support.

Email Security.cloud Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
ClientNet ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Symantec is performing an unplanned maintenance of Email Security.Cloud service in the NAM and APAC region beginning February 23, 2019, starting at 00:30 UTC, for a duration of 10 hours.

Impact:
During the maintenance period all aspects of our services are expected to function as normal.

Schedule:
  • Start Date: February 23, 2019, at 00:30 UTC
  • End Date: February 23, 2019, at 10:30 UTC
    Posted on Feb 20, 23:04 UTC
  • Our encryption provider Zix Corporation will be performing planned maintenance on February 23, 2019 at 02:00 UTC, for the duration of 2 hours.

    Impact
    During this service maintenance your encrypted email traffic may be queued and delivered once the maintenance has been completed. All other aspects of our service will continue to function as normal.

    Schedule
    • Start: February 23, 2019 at 02:00 UTC
    • End: February 23, 2019 at 04:00 UTC
    Posted on Feb 8, 10:21 UTC
    Update - Please be advised that the date for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

    Updated Schedule
    • Start: February 23, 2019, at 12:00 UTC
    • End: February 23, 2019, at 14:00 UTC
    Feb 16, 04:00 UTC
    Update - Please be advised that the date for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

    Schedule
    • Start: March 2, 2019, at 12:00 UTC
    • End: March 2, 2019, at 14:00 UTC
    Jan 22, 17:22 UTC
    Scheduled - Symantec is performing maintenance of the customer portal ClientNet beginning February 23, 2019, starting at 12:00 UTC, for a duration of 2 hours. Please note that while this date is currently confirmed, the change is still subject to alteration.

    Impact
    During the maintenance period ClientNet and Customer and Partner API will not be available. All other aspects of our services are expected to function as normal.

    Original Schedule
    • Start: February 23, 2019, at 12:00 UTC
    • End: February 23, 2019, at 14:00 UTC
    Jan 18, 14:47 UTC
    Update - Please be advised that the date for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

    Updated Schedule
    • Start: February 23, 2019, at 15:00 UTC
    • End: February 23, 2019, at 19:00 UTC
    Feb 16, 03:38 UTC
    Scheduled - Symantec is performing maintenance on the Clientnet customer portal beginning February 16, 2019, starting at 15:00 UTC, for a duration of 4 hours.

    Impact
    During the maintenance period, Clientnet dashboards and reports may take additional time to load dataset and in some cases these requests may timeout. All other aspects of our services are expected to function as normal.

    Original Schedule
    Start: February 16, 2019, at 15:00 UTC
    End: February 16, 2019, at 19:00 UTC
    Feb 6, 21:13 UTC
    Update - Please be advised that the date for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

    Updated Schedule
    • Start: March 2, 2019, at 08:00 UTC
    • End: March 2, 2019, at 23:00 UTC
    Feb 16, 03:49 UTC
    Scheduled - Symantec is performing planned maintenance of the customer portal ClientNet beginning February 23, 2019, starting at 08:00 UTC, for a duration of 15 hours. This will allow for key service enhancements to be deployed. Please note that while this date is currently confirmed, the change is still subject to alteration.

    Impact
    During the maintenance period ClientNet and Customer and Partner API will not be available. All other aspects of our services will function as normal.

    Original Schedule
    • Start: February 23, 2019, at 08:00 UTC
    • End: February 23, 2019, at 23:00 UTC
    Jan 22, 17:30 UTC
    Past Incidents
    Feb 21, 2019

    No incidents reported today.

    Feb 20, 2019

    No incidents reported.

    Feb 19, 2019

    No incidents reported.

    Feb 18, 2019

    No incidents reported.

    Feb 17, 2019

    No incidents reported.

    Feb 16, 2019

    No incidents reported.

    Feb 15, 2019

    No incidents reported.

    Feb 14, 2019

    No incidents reported.

    Feb 13, 2019

    No incidents reported.

    Feb 12, 2019

    No incidents reported.

    Feb 11, 2019

    No incidents reported.

    Feb 10, 2019

    No incidents reported.

    Feb 9, 2019

    No incidents reported.

    Feb 8, 2019

    No incidents reported.

    Feb 7, 2019

    No incidents reported.