All Systems Operational

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The current status of Symantec Email Security.cloud services is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Technical Support.

Email Security.cloud Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa   Operational
90 days ago
100.0 % uptime
Today
Americas   Operational
90 days ago
100.0 % uptime
Today
Japan   Operational
90 days ago
100.0 % uptime
Today
Asia Pacific   Operational
90 days ago
100.0 % uptime
Today
ClientNet   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Symantec is performing maintenance of the customer portal ClientNet beginning February 23, 2019, starting at 12:00 UTC, for a duration of 2 hours. Please note that while this date is currently confirmed, the change is still subject to alteration.

Impact
During the maintenance period ClientNet and Customer and Partner API will not be available. All other aspects of our services are expected to function as normal.

Schedule
• Start: February 23, 2019, at 12:00 UTC
• End: February 23, 2019, at 14:00 UTC
Posted on Jan 18, 14:47 UTC
Past Incidents
Jan 21, 2019

No incidents reported today.

Jan 20, 2019
Completed - The scheduled maintenance has been completed.
Jan 20, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 14:01 UTC
Scheduled - Symantec is performing maintenance on the ClientNet customer portal beginning January 19, 2019, starting at 14:00 UTC, for a duration of 15 hours. Please note that while this date is currently confirmed, the change is still subject to alteration.

Impact
During the maintenance period, changes made in ClientNet and Customer and Partner API will be delayed in propagation to the infrastructure. This includes (but is not limited to) changes to inbound/outbound routes (self-server domain and self-serve IP), whitelisting, user changes, Schemus address syncs, auto-harvesting address changes, customer provisioning, and web security changes. All other aspects of our services are expected to function as normal.

Schedule
Start: January 19, 2019, at 14:00 UTC
End: January 20, 2019, at 05:00 UTC
Dec 20, 11:18 UTC
Jan 19, 2019
Completed - The scheduled maintenance has been completed.
Jan 19, 14:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 12:00 UTC
Update - Symantec is performing maintenance of the customer portal ClientNet beginning January 19, 2019, starting at 12:00 UTC, for a duration of 2 hours. Please note that while this date is currently confirmed, the change is still subject to alteration.

Impact
During the maintenance period ClientNet and Customer and Partner API will not be available. All other aspects of our services are expected to function as normal.

Updated Schedule
• Start: January 19, 2019, at 12:00 UTC
• End: January 19, 2019, at 14:00 UTC
Dec 4, 16:31 UTC
Scheduled - Symantec is performing maintenance of the customer portal ClientNet beginning December 15, 2018, starting at 12:00 UTC, for a duration of 2 hours. Please note that while this date is currently confirmed, the change is still subject to alteration.

Impact
During the maintenance period ClientNet and Customer and Partner API will not be available. All other aspects of our services are expected to function as normal.

Previous Schedule
• Start: December 15, 2018, at 12:00 UTC
• End: December 15, 2018, at 14:00 UTC
Nov 13, 16:12 UTC
Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.